---
title: "Can I get a refund on unused credits?"
type: "help-article"
category: "Credits & Billing"
article_type: "faq"
published: "2026-11-11"
url: "https://fless.io/help/credits-billing/credits-refund"
---

# Can I get a refund on unused credits?

> Can I get a refund on unused credits?

Yes. Purchased credits are refundable within 14 days of purchase, provided no hunt has been started using those credits. Bonus credits from promotions, referrals, or the ambassador program are non-refundable.

Human page: https://fless.io/help/credits-billing/credits-refund