---
title: "Who can see your contact information?"
type: "help-article"
category: "Privacy & Trust"
article_type: "guide"
published: "2026-11-11"
url: "https://fless.io/help/privacy-trust/who-can-see-your-contact-information"
---

# Who can see your contact information?

Your contact information is the most sensitive thing you hand over during an apartment search, so the rule governing it is deliberately simple. This guide states the whole policy in plain words: who sees your details, when sharing starts, and what stays private no matter what.
## The short answer
Only the buildings you approve touring, so they can confirm your visit. Nobody else. Sharing starts only after you confirm a tour, never before, and it covers exactly the buildings you confirmed, not the market, not the neighborhood, and not anyone who wanted a list of movers.
## What stays private
- We never sell your information to buildings or anyone else
- We never add you to marketing lists
- We never share anything with businesses beyond the tours you asked for
- Browsing cities, guides, and buildings needs no account at all
## When sharing starts
The flow looks like this: you start a hunt, we contact matching buildings, tour invitations land in your dashboard, and only the buildings whose tours you confirm learn who you are. A building that never makes it onto your calendar never gets your details. Declining an invitation is not a leak either; nothing transfers to anyone until you confirm a tour.
## The email you verify with
Your email address does double duty: it is how we send you hunt links, building responses, and tour confirmations, and it is how your credits stay attached to your account. It is never the thing being sold, which is exactly why verification matters before your first hunt goes out.
## What this means in practice
No surprise calls from buildings you never asked about, no marketing emails from companies you have never heard of, and no slow spread of your details across a lead marketplace. Your inbox stays your own, your number stays quiet, and each building you meet knows you only as the renter who asked to see a unit.
The same rule holds for the free business listings: a moving company, cleaning company, or building on our lead pages receives renters who explicitly asked for that service, never your details as a side effect of a hunt.
## Questions or changes
If you want something corrected, removed, or explained, send us a note through the contact form. We read everything and reply by email. Your data belongs to your search, not to a marketing pipeline.
Need help with your data? [Contact support](/contact).

Human page: https://fless.io/help/privacy-trust/who-can-see-your-contact-information